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Winnipeg North Dental
A dental hygienist providing careful deep cleaning below the gumline
Questions for your first call

Scaling & Root Planning for Selkirk Residents

Coming into Winnipeg is worth a little homework. A short call can settle some things about deep cleaning, but others have to wait until your gums are examined. Here’s how to make that first conversation count.

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The call ahead

Questions to Ask Before You Travel for Gum Care

People tend to want answers first: how many visits, how long each takes, what it’ll cost. These are all fair things to ask. It’s equally fair to know that scaling and root planing is planned around findings no one has until you’ve been examined, so a phone call will likely bring general guidance instead of a firm schedule.

Selkirk is outside the City of Winnipeg, and residents who come to us receive their care at our McPhillips Street clinic. A good first call covers logistics, what to bring and what your first appointment involves. The personal answers come after your pockets, bleeding, deposits and bone levels have been looked at.

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Winnipeg North Dental reception desk beside a hallway and frosted glass entrance
A reception desk beside a hallway and frosted glass doors.

Ask what a phone can answer

Logistics and first-visit details are good topics, whereas a diagnosis needs an actual examination.

Say you’re coming from outside

Mention that you’d be travelling in, as that’s useful when your appointments are being discussed.

Write the answers down

Having notes on hand helps when you’re sorting out time off or a ride afterward.

What’s knowable, and when

Answers before the exam, and answers after.

Sorting your questions this way should spare you some frustration. Some have general answers, while others depend entirely on your gums.

Things worth asking now

These concern how the clinic works, or how the treatment generally proceeds, and they don’t rely on a look inside your mouth.

  • What the first assessment involves.
  • What records or information you should bring along.
  • How treatment is commonly divided, and why that varies.

Things your exam must settle

These depend on diagnosed areas, so the honest response before an assessment is that it’s too early to say.

  • Whether you have periodontitis in the first place.
  • How many visits your plan would actually need.
  • What fees apply to the treatment recommended.

No phone conversation can establish that this treatment is right for you. Your dentist makes that determination with you, following an in-person assessment and review of your findings.

After you hang up

What comes next, once you’re booked.

This general progression can help you think about your calendar. Treat each stage as a prompt to ask for specifics.

Request your visit
  1. 01

    Attend your assessment

    Your history and medications are gone over, gum measurements are recorded, and images are taken if they’re called for.

  2. 02

    Ask your questions again

    Now that findings exist, return to the list you started on the phone: visits, length of each and likely fees.

  3. 03

    Come in for treatment

    Often with freezing first, buildup beneath the gums is cleaned from the planned roots at one sitting or section by section.

  4. 04

    Return to be reassessed

    Once tissues have had time to respond, a follow-up compares your readings and symptoms with those from the start.

Your call sheet

Jot these down before you dial.

A short list keeps a call from wandering. Ask about first-visit requirements, about the usual stages of care and how long to allow for that first appointment, and note who you spoke with if that’s useful.

Fee and coverage questions are fine to raise. Just expect that exact figures would depend on your findings, and that your plan makes its own decisions about benefits.

Within reach while you’re talking

  • A few dates when coming into Winnipeg would work.
  • Contact details for your previous dental office, if any.
  • The names of medications you take.
  • Your benefits card or CDCP letter, should you have one.
Wide view of a treatment room with a light blue chair and wall-mounted monitor at Winnipeg North Dental
White chair and small side table with a plant at Winnipeg North Dental

A wide view of a treatment room, and a white chair beside a small table.

Saying it out loud

Any worry is fine to mention on that call.

If you’re nervous about freezing or about what might be found, nothing stops you from saying so when you ring. The person you reach can note it, and it means you won’t be raising it for the first time in the chair.

Questions about freezing

General information can be shared in advance, and your plan comes after your assessment.

Asking again is fine

Anything you didn’t grasp on the phone can be raised once more when you’re in.

Taking your time

You needn’t book treatment on the spot. Hearing your findings first and thinking it over is reasonable.

Once you’re back home

The phone still works in the other direction.

You might have tender gums, temperature sensitivity or light bleeding after deep cleaning, which vary with the amount of treatment and should generally settle as healing starts. Keep your instructions and the clinic’s number close by during those first days.

01

Follow your cleaning plan

Recommended tools and technique still apply to treated spots, so continue with plaque control as directed.

02

Temporary food choices

A tender bite is a cue to reach for softer things, and to avoid irritating healing areas.

03

Medication and products

Use whatever was recommended only as directed. If your sensitivity keeps rising, that’s a reason to call.

Phone (204) 338-3003 for bleeding that doesn’t let up, swelling that’s worsening, severe pain or a concern your instructions don’t cover. Use the phone instead of the form for these.

Talk with our team
Winnipeg North Dental’s front windows and navy siding, with its number displayed above the door

Winnipeg North Dental

Unit-5 2358 Mcphillips Street, Winnipeg, MB R2V 4J6
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Selkirk callers

Who You’d Be Calling, and Where You’d Come

Winnipeg North Dental is at Unit 5, 2358 McPhillips Street, Winnipeg, and all your appointments would be held there. The directions link below helps you plan the trip.

Reach the clinic at (204) 338-3003, or send the form if you’d rather write. Submitting doesn’t reserve a time, since the clinic confirms each one, and urgent issues should be phoned in.

Questions about coverage?

Talk with our team before your visit or learn about CDCP.

A little clarity before your visit

Your questions, answered.

Helpful details about scaling & root planning in Selkirk.

Ask our team
Can you tell me over the phone if I need deep cleaning?

No, because that decision requires an exam. Symptoms are helpful to describe, but pocket measurements, bleeding, calculus and bone levels all need to be checked in person.

Can I get a price before I come in?

Feel free to ask what can be shared. The fee for treatment depends on the extent of what’s recommended, so a personal estimate will generally need to wait for your findings.

How long should I plan for my first appointment?

Ask when you call, as the clinic can tell you what to expect. Mention that you’d be travelling in, so that you can plan your day around the answer.

Should I call first or just use the form?

Either can begin the conversation. A call suits you if you have several questions or something is urgent, while the form lets you send a request at your convenience.

What information would you want from my old dentist?

Ask about that on the phone. Recent images and any gum charting may be useful, and your previous office can explain how it releases your records.

I’m in Selkirk. How do I open the conversation?

Say you live in Selkirk, that gum disease or deep cleaning is on your mind, and ask what’s involved in an assessment. Your visit would be at our McPhillips Street clinic in Winnipeg.

Got your list ready?

Start the conversation.

Selkirk residents can call or send a request about an assessment at our Winnipeg clinic. We’ll answer to confirm what comes next.

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