What’s the simplest way for a Highland Pointe parent to request a visit?+
You have two options: this page’s form or a call to (204) 338-3003. A quick note about how your child feels about the dentist gives the clinic something useful to work with.
When should I tell my child about the appointment?+
There’s no fixed rule, since you know how your child handles waiting. Whenever you bring it up, a short and casual mention usually goes further than a long build-up.
My child wants to know about needles. What do I say?+
You can honestly say you’re not sure what will be needed, and that the dentist will explain before doing anything. That keeps you from making a promise that later turns out to be wrong.
Someone keeps telling scary dentist stories in front of my child. Can that be undone?+
Try asking others to save those stories for another time, then return to your plain description. Let us know it’s been happening, so the team can take extra care with how things are introduced.
Can my child bring something from home for courage?+
Yes, a comfort item is welcome if it helps. Pack it along with up-to-date health information and any questions you’d like to ask about teeth or habits.
My child already has a sore tooth. Does that change what I tell them?+
Be truthful that the dentist will find out why it’s sore, and call the clinic promptly instead of using the form. Serious facial injury, loss of consciousness, uncontrolled bleeding or breathing difficulty call for emergency medical care first.