Can staff tell me over the phone if I need to be seen?+
They can hear your concern and help you decide about booking. A diagnosis, though, requires an examination, because the cause can’t be confirmed from a description alone.
Could I send a photo instead of coming in?+
You can ask whether that would be useful. A picture can’t replace an examination, so it shouldn’t be relied on to rule anything out.
If nothing hurts, could it still be worth checking?+
Yes, it can be. A change you’ve noticed is a fair reason to ask, whether or not it’s painful, and pain alone isn’t what decides this.
Is a small gum concern automatically a laser case?+
No. Size is one consideration among several, including tissue type, depth, your health and the goal. Conventional instruments may be the better choice for your situation.
What happens if the concern seems urgent?+
Phone the clinic rather than filling out the form, since a form request doesn’t reach anyone instantly. Describe what’s going on and follow the advice you’re given.
How do I reach the clinic from Lockport with a question like this?+
The number is (204) 338-3003, or you can use the form on this page. Briefly describe what you’ve noticed, and the clinic will reply about next steps.