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Winnipeg North Dental
A compassionate dentist listening to a patient experiencing sudden tooth pain
Needing care, but stuck for a way in

Emergency Dentistry for Stony Mountain Residents

No vehicle today, no ride until tomorrow, or weather that has you staying put? Phone our McPhillips Street clinic in Winnipeg anyway, and be honest about when you could get there.

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Request an appointment

We’ll call to confirm your appointment. For urgent care, please call us directly.

When getting there is the hard part

What to Do if You Cannot Come Into Winnipeg Straight Away

Stony Mountain is outside the City of Winnipeg, and dental care at Winnipeg North Dental means coming into the city. So what happens if the car is in the shop, your ride is at work, or the weather has turned? For a sore tooth, that delay can feel like a second problem.

Being unable to leave right away does not need to stop you from making the call. The clinic can hear your symptoms, and you can explain what is holding you up. You then have a better idea of how much the timing matters, and of which changes would mean finding another way in.

Explore emergency dentistry
Bench, rug and window seating in the bright waiting area at Winnipeg North Dental
A woven rug, a bench and window seating in our waiting area.

Call even if you are stuck

It is still useful to describe your symptoms, even when you cannot yet say when you will arrive.

State your real timing

Be specific about when you could make it. That allows the clinic to respond to your situation.

Know what changes the plan

Some symptoms mean getting emergency help immediately, whatever has become of your transportation.

While you are working on a ride

How to look after the problem until you are seen.

These general steps can help while arrangements come together, though none of them replaces an examination.

For pain, swelling or lost work

A little care at home can protect the area, as long as the delay is not becoming a reason to skip treatment.

  • With a toothache or swelling, rinse using warm salt water and clean gently around the spot.
  • Medication should not be placed directly against a tooth or the gum.
  • Hang on to a lost crown or filling, and keep household glue well away from it.
  • Stick to foods that are not sticky or hard while waiting.

For a tooth that broke or came out

Injury changes how quickly things matter. With a knocked-out adult tooth, finding a ride needs to become the priority.

  • Hold a knocked-out adult tooth only by the crown, keeping it moist in milk or a preservation product.
  • Tell the clinic immediately, so you can hear what to do if you have no way in.
  • Baby teeth are the exception, and should not go back in.
  • With a fracture, save the fragments and stop chewing on that side.

None of this means the visit can be cancelled. Once you can get in, the tooth still needs to be examined.

Working around the delay

From being stuck at home to being in the chair.

How this goes will depend on your symptoms and your circumstances, but these are the conversations that tend to matter.

Request your visit
  1. 01

    Make the first call

    Explain your symptoms, including when they began and how they are changing, and tell the clinic when you think you could come in.

  2. 02

    Line up your options

    Think about who could give you a ride, or what else could get you there, in case you are advised not to wait.

  3. 03

    Call back if anything shifts

    Worsening symptoms or an unexpected ride can both change the picture, and the clinic should hear about either one.

  4. 04

    Come in for your assessment

    Once you arrive, the dentist reviews how things progressed during the wait, examines the area and discusses treatment.

So you can leave when the moment comes

Have your things ready to go.

A ride can come together with little warning. A packed bag means you will not lose time looking for papers.

Waiting for a ride is not an option if you are having difficulty breathing or swallowing, your facial swelling is severe, you have had a serious injury to your face, your bleeding is uncontrolled, or you have lost consciousness. Call 911 for emergency medical care.

Pack ahead of time

  • Insurance or CDCP information, as well as photo ID
  • A note of what medications you take and your allergies
  • Any lost dental work or tooth fragments, safely contained
  • A running note about how your symptoms have changed while waiting
White reception counter, potted plants and a framed abstract painting at Winnipeg North Dental
Pale blue dental chair and wood-look floor in a treatment room at Winnipeg North Dental

Potted plants at our reception counter, and a pale blue chair in a treatment room.

If you feel bad about the delay

Life does not always line up with a toothache.

Lots of people worry that they will be judged if they could not come sooner. You can simply explain what happened. The dentist needs to know how your tooth has been doing, and that is what the discussion is about.

Explain your situation plainly

Say what got in the way. It is useful context, not something you need to apologize for.

Ask about the effect of the wait

Find out if the delay changes anything about your tooth or your options.

Raise any worry about returning

If follow-up visits may also be difficult to reach, say so at the beginning so you can talk it through.

Planning your next way in

Sort out the return trip in advance.

If you found it hard to get here the first time, the next appointment deserves some thought. It is better to plan it now than to scramble again.

01

Ask what can be grouped together

Find out how many more appointments are expected and whether the remaining work could reasonably be combined.

02

Arrange your ride early

Once you have a follow-up date, line up transportation from Stony Mountain as soon as you can.

03

Have a backup plan

Think about what you would do if the ride falls through, and call the clinic early if that happens.

If you cannot make a follow-up after all, please let the clinic know instead of skipping it.

Talk with our team
Winnipeg North Dental’s exterior, with white and dark grey panels around its sign and doors

Winnipeg North Dental

Unit-5 2358 Mcphillips Street, Winnipeg, MB R2V 4J6
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Where you are trying to get to

Where Stony Mountain Residents Are Seen

Your care will take place at Winnipeg North Dental, Unit 5, 2358 McPhillips Street, Winnipeg. If someone is giving you a ride, send them the map from the directions link.

Call (204) 338-3003 if your problem is urgent, even when you are not able to leave yet. The form only sends a request and does not reserve a time.

Questions about coverage?

Talk with our team before your visit or learn about CDCP.

A little clarity before your visit

Your questions, answered.

Helpful details about emergency dentistry in Stony Mountain.

Ask our team
Is there any point in calling if I cannot come in today?

Yes. Describing your symptoms helps show how urgently you should be assessed, and that may affect how hard you try to find a ride.

How long can I safely wait for a ride?

No general answer would apply to every tooth. Tell the clinic what you have, and how long you expect the delay to be, and ask for their advice on that specific situation.

My tooth got knocked out and I have no way to get there. What now?

Keep an adult tooth moist in milk or a preservation solution, holding only the crown. Phone right away, because time matters, and explain that you still need to find a way to get in.

The swelling is getting worse and I still have no ride. What should I do?

Severe swelling in the face, or any difficulty breathing or swallowing, means calling 911. If your symptoms have not reached that point, phone the clinic and describe exactly how they have changed.

If I missed my appointment because of the weather, should I just wait for the next one?

Phone as soon as you can instead of assuming the next date will be fine. Let them know how your tooth has been doing, so timing can be discussed.

How do Stony Mountain residents contact the clinic?

Use the phone line, (204) 338-3003. Availability varies, so when you call, it helps to mention both your symptoms and when you think you can reach Winnipeg.

No way in just yet?

Call first and work out the rest.

If there is any urgency, telephone (204) 338-3003 and explain your situation. For routine matters, send the request form, and wait for the clinic’s reply.

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