Minding a neighbour’s child, coaching a team or looking after a grandchild when a tooth gets hurt is stressful. Here is what to do first, whom to inform and when to phone our McPhillips Street clinic.
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A dental injury is hard enough when it involves your own child. When you are the sitter, the coach or the grandparent who was supposed to be keeping an eye on things, you also carry the worry of telling the family. If you are in Sage Creek and this has just happened, take a breath. There are a few clear things to do in order.
Check first for anything that needs emergency medical care, then deal with the tooth, and contact the child’s parent or guardian as early as you can. Dental concerns are assessed at Winnipeg North Dental, on McPhillips Street in Winnipeg. When you phone, ask what is needed from the family, since they will hold the medical details you probably do not.
Explore emergency dentistry
Look for serious injury, bleeding that will not stop or any trouble breathing.
Parents or guardians should hear from you early, even with an incomplete story.
A chipped fragment or a whole tooth is worth finding and keeping safe.
You may not know this child’s mouth well, and that is fine. If you are unsure which kind of tooth is involved, a parent or the clinic may be able to help you work it out by phone.
Never push a baby tooth back in. With an adult tooth, time matters, so these steps are worth acting on quickly.
Chips and fractures may look alarming, or they may look minor and still need checking.
Some injuries come before any talk of teeth. Call 911 or seek emergency medical care if the child has passed out, has trouble breathing or swallowing, has a serious injury to the face, severe swelling or bleeding that cannot be controlled.
Each child and each injury is different. The outline below is general, and the family can ask the clinic about anything particular to them.
Request your visitDescribe what happened, when, and which tooth looks affected. If you are unsure about something, simply say so; the clinic can still ask its questions.
Whoever comes with the child should know exactly how the injury occurred, so if you cannot attend, jot down the details for the family.
The dentist reviews the symptoms and checks the mouth, taking X-rays where they are appropriate, to see what the injury has done.
The dentist reviews the diagnosis and realistic options with the family, and any further care that is required gets planned then.
A short written account is one of the most useful things you can offer. Parents who were not there will want the details, and so will the dentist. Stick to what you actually saw, and leave out any guesses.
Unsure whether you can bring the child in without a parent? Ask the clinic directly and involve the family as early as possible.
The reception counter and rug, and a consultation room at the clinic.
Children fall, collide and bite things in the blink of an eye, however careful the adult in charge happens to be. Your job now is simply to respond well, and you are doing exactly that by reading this.
A child who is frightened and bleeding will be watching your face closely.
Simple reassurance about calling a parent and a dentist can steady a scared child.
When telling the family, explain what happened clearly instead of apologizing at length.
In the days that follow
Once care is underway, decisions rest with the child’s parents or guardians and the dentist. There are still a few small ways you can help.
Give the family a copy of what you wrote down, in case more questions come up.
If you see the child again and something looks different, let the parents know.
Make sure the family has the clinic’s phone number for any follow-up questions.
Parents and guardians can direct follow-up questions to the clinic at (204) 338-3003.
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Winnipeg North Dental
Unit-5 2358 Mcphillips Street, Winnipeg, MB R2V 4J6Get directions (opens in a new tab)Sage Creek is in Winnipeg. Children from there are cared for at Winnipeg North Dental, Unit 5, 2358 McPhillips Street, Winnipeg, MB R2V 4J6. The image shows the sign and phone number above the doors, which could be helpful to pass along to the family.
An injured child calls for a phone call to (204) 338-3003 and not the form. Form requests suit non-urgent matters only, and no time is set aside until the clinic has confirmed it.
Questions about coverage?
Talk with our team before your visit or learn about CDCP.
Helpful details about emergency dentistry in Sage Creek.
Ask our teamIf the child needs emergency medical care, start with 911. Otherwise, make both calls as quickly as you can. With a knocked-out adult tooth, time matters, so do not let one call hold up the other.
That is a question to ask the clinic on the phone, and the answer may depend on the situation. Try to involve a parent or guardian right away, as they will have health information and can make decisions.
Ask a parent if you can reach one, and describe the tooth to the clinic. Meanwhile, keep it moist and handle it by the crown, and do not try to put it back into the mouth.
Yes, tell the family. Small chips still deserve a mention, as parents may want it checked, particularly if a sharp edge, sensitivity or pain develops afterward.
No, you can still call without it. Be upfront about what you do not know. The parents or guardians can supply medications, allergies and history once they are involved.
Mouth injuries can look dramatic, and it is hard to judge them at a glance. If bleeding cannot be controlled, call 911 or seek emergency medical care instead of waiting to see what happens.
Phone (204) 338-3003, explain that you are looking after the child and describe the injury. Then let the family know that any appointment would be at the McPhillips Street clinic.
These pages explain general care, including treatments that may come up after a tooth injury, and can be shared with the child’s family.
Welcoming pediatric dentistry in Winnipeg for infants, children and teens, with preventive visits, early guidance and care adapted to each child.
Explore serviceLearn how dental bonding in Winnipeg uses tooth-coloured resin to repair small chips, close minor spaces and refine tooth shape, often in one visit.
Explore serviceRestore cavities, chips and worn areas with tooth-coloured dental fillings in Winnipeg. Learn when repair is needed and what happens during treatment.
Explore serviceHave an urgent concern? Call (204) 338-3003 to discuss availability.
You are doing the right thing
Phone right away when a child has been injured. For a question that can wait, a parent or guardian may send the form below, and the clinic will confirm any appointment with them.
Patient testimonials
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