I already have a dentist. Am I allowed to call you?+
Yes, you can phone and describe what is happening. Tell us you usually go to another office, so we can ask the right questions about your history and symptoms.
Will calling you mean I have to change dentists?+
An urgent problem and your long-term choice of dentist are separate questions. Ask how follow-up treatment could be handled, and make your decision once you know what the tooth needs.
Can you get my X-rays from my regular office?+
Ask about this on the phone, and have your office’s name ready. The dentist decides which X-rays are needed for your emergency, which could include taking new ones.
My dentist’s voicemail says to go to a hospital if it is urgent. Should I?+
Hospital care comes first for breathing or swallowing difficulty, rapidly spreading swelling, serious facial trauma or bleeding you cannot stop. Otherwise, isolated tooth pain is generally a matter for a dentist to assess.
What if my dentist had started treatment on this tooth?+
Mention what you know, such as whether a temporary filling or crown was placed. Knowing this helps the dentist understand what they are looking at during the examination.
I live in River Trail and my own office is closed. What do I do first?+
Try the phone at (204) 338-3003 before anything else. Openings change from day to day, so speaking with someone beforehand gives the clinic a chance to advise you and get ready.