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Winnipeg North Dental
A compassionate dentist listening to a patient experiencing sudden tooth pain
Your usual dentist can’t see you

Emergency Dentistry for River Trail Residents

You have a dentist, but they are closed, booked up or away, and this tooth will not wait. Our clinic on McPhillips Street in Winnipeg is one more number you can try.

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Request an appointment

We’ll call to confirm your appointment. For urgent care, please call us directly.

When your regular office is out of reach

A Dental Problem Cannot Always Wait for Your Own Dentist

Having a dentist you trust does not stop a tooth from breaking on the wrong day. If you cannot reach your regular office, or the wait they have offered feels too long for what you are experiencing, you are free to ask another clinic about being assessed.

If you live in River Trail, your urgent care would happen at Winnipeg North Dental, on McPhillips Street in Winnipeg. On the phone, say that you normally go elsewhere and describe your symptoms, including whether they are changing. We will use what you tell us to judge how soon you should come in.

Explore emergency dentistry
Navy bench under two abstract paintings, next to a bright window at Winnipeg North Dental
A navy bench below two abstract paintings in our waiting area.

Say who treats you now

The name of your regular office, and any recent work done there, is useful background for us.

Describe the urgency

Tell us about the pain, swelling or damage so the clinic can weigh how quickly to see you.

Ask about afterward

Raise any questions about returning to your usual dentist for later treatment when you speak with us.

Is this a call to make today?

Waiting for your dentist, or calling someone else?

You do not have to judge how serious your problem is before phoning. Still, it can help to know which sorts of problem the clinic wants to hear about promptly.

Problems that should not sit

These are the concerns we would prefer you did not leave until your own office reopens or has an opening.

  • Tooth pain that persists, worsens or interferes with sleep or biting.
  • Swelling in the gum, face or jaw, or a fever with a dental concern.
  • An adult tooth that was loosened, fractured or moved by an injury.
  • A bad taste or drainage coming from around a tooth.

Dental work from your regular office

If the trouble involves earlier treatment, a different dentist can still examine the area and explain what is happening.

  • A filling, a crown or a bridge that is missing or has come loose.
  • A tooth left sharp or vulnerable after losing a restoration.
  • Discomfort in a tooth with work your own dentist has done.
  • Treatment that was started elsewhere and has not been finished.

Tell us what you know about earlier treatment, but do not worry if you cannot recall it in detail. The dentist can still carry out an examination.

Seeing an unfamiliar dentist

How a visit works when we do not know your mouth yet.

We will not have your chart or history in front of us, so we begin by gathering what is needed for the emergency at hand. Broadly speaking, the visit goes like this.

Request your visit
  1. 01

    A call to fill in the gaps

    You describe the problem, when it began and any recent treatment. The clinic’s focused questions help determine how urgent your situation is.

  2. 02

    Getting to know the tooth

    The dentist goes through your symptoms and examines the area. Because we will not have earlier images, appropriate X-rays may be recommended.

  3. 03

    Dealing with what is pressing

    Attention turns to immediate risk and discomfort. That might mean addressing pain or infection, or stabilizing a tooth so it is better protected.

  4. 04

    Talking about where you go from here

    You hear the diagnosis and your realistic options. This is the time to ask how any further treatment could be arranged, and with whom.

Coming from another office

Details that fill in your dental background.

A complete file is not necessary to call us. If you can gather some information quickly, though, it gives the dentist more context about what has been done before.

Difficulty breathing or swallowing, severe swelling in the face, uncontrolled bleeding, a major facial injury or a loss of consciousness requires 911 or emergency medical care, whichever dentist you usually see.

If you have them handy

  • The name and phone number of your regular dental office.
  • Your current medications, allergies and any relevant health changes.
  • Insurance or CDCP information, as well as identification.
  • Any restoration or tooth fragment you have kept since it came off.
Treatment room at Winnipeg North Dental with a blue chair and a screen on the far wall
Bright white reception counter and blue accent wall at Winnipeg North Dental

A treatment room and reception desk at our clinic.

A new place, on a hard day

Different chair, same right to ask questions.

It can feel strange to be in pain somewhere unfamiliar, with people who do not yet know you. Let us know what you find difficult about dental visits, and what has helped in the past.

Share what has worked

You know how your dental visits usually go, so mention anything that has made them easier for you.

Ask for the plain version

The dentist here has not met you before, so request a simpler explanation whenever you need one.

Know who did what

Feel free to ask what was done at this visit, so you can pass it on accurately later.

Back to your usual routine

Sorting out what comes after the urgent part.

When a problem has been stabilized, the rest of the care still has to happen somewhere. Clear this up at your visit, so nobody is left guessing.

01

Where further treatment happens

Ask how any remaining treatment would be arranged, and whether you could continue it with your own dentist or at this clinic.

02

Passing on the details

Your regular dentist will want to know what was found and done. Ask how those records could be shared if you wish.

03

Book in with your own office

If you are returning to your regular dentist, contact their office once it is reachable and explain that you had urgent care.

Symptoms returning before your own office can see you? Call the clinic again.

Talk with our team
Winnipeg North Dental front entrance with posters in the door and a railing by the walkway

Winnipeg North Dental

Unit-5 2358 Mcphillips Street, Winnipeg, MB R2V 4J6
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If you need to be seen here

Where River Trail Residents Can Be Assessed

We are at Unit 5, 2358 McPhillips Street, Winnipeg, under the Winnipeg North Dental sign. If you want a map, the directions link opens one.

Use the phone for anything urgent: (204) 338-3003. The website form sends a request for the clinic to confirm afterward, so it is not the way to reach someone quickly.

Questions about coverage?

Talk with our team before your visit or learn about CDCP.

A little clarity before your visit

Your questions, answered.

Helpful details about emergency dentistry in River Trail.

Ask our team
I already have a dentist. Am I allowed to call you?

Yes, you can phone and describe what is happening. Tell us you usually go to another office, so we can ask the right questions about your history and symptoms.

Will calling you mean I have to change dentists?

An urgent problem and your long-term choice of dentist are separate questions. Ask how follow-up treatment could be handled, and make your decision once you know what the tooth needs.

Can you get my X-rays from my regular office?

Ask about this on the phone, and have your office’s name ready. The dentist decides which X-rays are needed for your emergency, which could include taking new ones.

My dentist’s voicemail says to go to a hospital if it is urgent. Should I?

Hospital care comes first for breathing or swallowing difficulty, rapidly spreading swelling, serious facial trauma or bleeding you cannot stop. Otherwise, isolated tooth pain is generally a matter for a dentist to assess.

What if my dentist had started treatment on this tooth?

Mention what you know, such as whether a temporary filling or crown was placed. Knowing this helps the dentist understand what they are looking at during the examination.

I live in River Trail and my own office is closed. What do I do first?

Try the phone at (204) 338-3003 before anything else. Openings change from day to day, so speaking with someone beforehand gives the clinic a chance to advise you and get ready.

Could not reach your dentist?

You can still ask about being assessed.

Call (204) 338-3003 about anything urgent. If your question can wait for a reply, the request form will reach the clinic.

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Kind words from our patients

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Areas we serve

Convenient dental care on McPhillips Street for families across northwest Winnipeg and nearby communities.

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How can we help?

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For urgent dental concerns, please call us directly.

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