How long should I wait before calling again?+
There is no set rule. If your symptoms are the same and you were given a timeframe, wait for that. If anything has become worse, or you were not told when to expect a reply, phoning again is reasonable.
Is it rude to call back more than once?+
Not when your symptoms have changed. Say that this is an update and describe the difference. A brief new detail, such as swelling or a fever, can be exactly what the clinic needs to hear.
Should I go somewhere else while I wait?+
For severe warning signs, yes, go directly to emergency medical care or call 911. For dental pain without those signs, you can keep trying for a dental appointment, including at more than one office, until someone can see you.
Could the form get me a quicker answer than phoning?+
It is not intended for urgent concerns, so call if you are in pain or have swelling. The form only passes along a request, and the clinic has to respond before anything has been arranged.
My toothache eased off during the wait. Should I cancel?+
Check with the dentist before deciding that. Pain can settle for a while even when its cause remains, so let the clinic know what has changed and keep the appointment unless you are advised otherwise.
What should I do with a knocked-out tooth if I cannot reach anyone?+
Keep trying, because time matters. Handle an adult tooth by the crown, rinse off dirt without scrubbing and keep it moist in milk. Baby teeth are never put back, and you should try other dental offices as well.
What number should a Downtown Winnipeg resident use?+
Call (204) 338-3003 to speak with the clinic about your symptoms. Please phone first whenever you can, since urgency and appointment availability vary from one situation to another.