Can you tell me over the phone what I need?+
The clinic can talk about your request in general terms, but an actual recommendation has to follow an assessment. Describing your history and concerns still helps with planning your appointment.
Could I get an estimate before making the trip?+
Yes, ask for one. It will depend on the examination, cleaning time, and any additional services recommended, and your plan’s coverage is something to confirm with your insurer or CDCP.
What should I do about records at my old office?+
Mention them when you call and give the name of your previous clinic. The team can tell you how to go about having X-rays or other records transferred before your appointment.
I have a new toothache. Should I still wait for my check-up?+
No. Phone the clinic and describe what’s going on, instead of using the online form or waiting for your routine visit. They can talk with you about the next step.
Is it okay to call just to ask what a visit involves?+
Of course. Finding out what to expect is a reasonable reason to get in touch, even if you haven’t made up your mind about booking anything yet.
How will I know when my next visit should be?+
Your team will suggest timing based on your teeth, gums, history, and home care. The exam and cleaning can run on different schedules, so ask for both before heading home.
How do East St. Paul residents reach the clinic?+
The number is (204) 338-3003, and the appointment form works too. Appointments are held at Unit 5, 2358 McPhillips Street, Winnipeg, MB R2V 4J6, and the clinic gets back to you to arrange a time.